Sam Jayne Burden
7 min readOct 9, 2023

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Exploring Alternative UX Design Careers: From Marketing to Web Management

Photo by Alexander Suhorucov

In recent years, the field of User Experience (UX) design has experienced an explosive surge in popularity and demand. This surge has transformed UX design into an enticing career option for countless individuals eager to make their mark in the tech and design industries. The allure of creating intuitive digital experiences that captivate users, enhance product usability and drive customer satisfaction has drawn in a diverse pool of professionals from various backgrounds.

However, what sets the realm of UX design apart from many other professions is its inherent versatility and adaptability. While traditional UX design and research roles remain at the forefront of this burgeoning field, it is essential to recognise that the journey through UX is not one-size-fits-all. Indeed, not every aspiring UX enthusiast embarks on the same path, nor do they all converge at the same destination.

The UX landscape, with its multifaceted nature, accommodates a myriad of skills, interests, and career aspirations. It’s a dynamic realm that doesn’t confine individuals to predefined roles, but rather offers a spectrum of opportunities where the principles and expertise of UX design can be applied in surprising and diverse ways. This breadth of possibilities provides a captivating narrative for those who have ventured beyond the boundaries of traditional UX design and research roles, showcasing the potential for a rich and fulfilling career journey tailored to individual strengths and passions.

My Journey: From Marketing to UX Product Management to UX/UI Designer to Web Management

What drew me to UX initially was the psychology and empathy behind design. Understanding user behaviour, motivations and emotions is a cornerstone of UX. It’s about delving into the minds of users, anticipating their needs, and designing solutions that resonate with them. The combination of psychology and design is a powerful force in creating exceptional user experiences.

Moreover, I appreciate the data-driven aspect of UX. Conducting research, gathering user feedback, and analysing data to inform design decisions is both fascinating and rewarding. It’s not just about creating aesthetically pleasing designs but about building better experiences based on evidence and insights.

My career began in the realm of marketing, where I honed my skills in understanding consumer behaviour, market trends, and the art of persuasion. However, as I delved deeper into the world of marketing, I couldn’t help but be drawn to the intricate psychology and empathy behind design. This curiosity led me to transition into UX Product Management, where I bridged the gap between marketing strategies and user-centred design.

During my time as a UX Product Manager, I discovered my passion for creating meaningful user experiences through data-driven research. This realisation prompted me to dive further into the field by transitioning to a UX/UI Designer role.

Then, as a UX/UI Designer, I learned to craft intuitive interfaces, conduct user testing, and iterate designs based on user feedback.

However, as I immersed myself in the world of UX, I couldn’t help but notice the stories of thriving professionals on social media or email campaigns relating to UX organisations. The journeys of individuals that promoted themselves appeared seamless, filled with excitement and success in a linear type process.

Yet, despite my enthusiasm for UX, I eventually found myself at a crossroads. I thought I had failed because I didn’t enjoy being a UX Designer as much as I had anticipated, and the constant comparison to others made me question my path and whether I fitted into this field.

However, deep down, I understood that true success is not merely about conforming to external standards, but about finding genuine happiness in your chosen field and understanding of your true self and what brings you joy.

It was during this period of self-reflection that I had an epiphany: there are numerous alternative career paths within the UX domain that utilise the skills and knowledge I had acquired. This realisation encouraged me to seek a path aligned with my true passions and what I was good at.

My journey eventually led me to my current role as a Web Manager. It’s a role where I can leverage my UX background to create seamless user experiences while pursuing a career that brings me genuine fulfilment. Through this experience, I’ve learned that it’s essential to prioritise your happiness and well-being, even if it means taking an unconventional path within your chosen field

Alternative UX Design careers

Alternative UX Design Careers offer exciting avenues for professionals to apply their user-centred skills and create impactful experiences beyond the traditional UX design roles. Below are 5 examples of alternative UX design careers. Please note the list is not exhaustive but gives ideas of what opportunities are out there. These diverse paths showcase the adaptability and versatility of UX expertise in a variety of industries and domains:

Web Management

Web management is an ideal career choice for individuals who have a background in UX design. In this role, you can leverage your expertise to oversee the user experience of websites and ensure they align with the organisation’s goals and user expectations. Web managers are responsible for content updates, optimisation, and ensuring a seamless user journey. This role could also encompass Conversion Rate Optimisation or E-commerce management roles as well.

Tasks

· Overseeing the user experience of websites.

· Ensuring alignment with organisational goals and user expectations.

· Content updates and optimisation.

· Tracking and analysing website performance metrics.

Skills

· User experience evaluation and improvement.

· Understanding user behaviour and feedback analysis.

· Knowledge of usability principles.

· Collaborative communication for cross-functional coordination.

Content Management

Content is at the heart of user experience. Content managers play a critical role in shaping the digital narrative of a brand. With your understanding of UX principles, you can excel in this role by creating and curating content that resonates with users, enhances engagement, and supports the overall user experience.

Tasks

· Crafting and curating content that enhances user engagement.

· Shaping the digital narrative of a brand.

· Managing content calendars and publication schedules.

· Ensuring content aligns with user needs and expectations.

Skills

· User-centred content creation.

· Information design and readability.

· Understanding content hierarchy.

· Content strategy development.

Brand Strategy and Brand Management

Brand strategists and brand managers focus on developing and maintaining a consistent brand image across all touchpoints, ensuring it aligns with user expectations and business goals.

Tasks

· Map the customer journey for brand interaction.

· Maintain brand consistency in digital interfaces.

· Craft user-centred brand messaging.

· Analyse user feedback for brand refinement.

Skills

· User-centred thinking and empathy.

· Visual design sensibility.

· Data-driven decision-making.

· Effective communication and collaboration.

· User research and testing.

Digital Marketing Strategist

Combining your marketing background with UX knowledge makes you an ideal candidate for a Digital Marketing Strategist role. You can craft marketing campaigns that not only drive conversions but also prioritise user experience, ensuring that users have a seamless journey from ad click to conversion.

Tasks

· Creating marketing campaigns that prioritise user experience.

· Analysing user data to inform marketing strategies.

· Designing user-friendly landing pages and ad experiences.

· Maximising user engagement and conversion rates.

Skills

· UX-driven marketing strategies.

· Conversion rate optimisation.

· A/B testing and data analysis.

· Understanding user personas and customer journeys.

Product Management

As a Product Manager, you can bridge the gap between business objectives and user needs. Your ability to empathise with users and your expertise in design and research will help you make informed product decisions, prioritise features, and ensure that the product aligns with user expectations.

Tasks

· Bridging the gap between business objectives and user needs.

· Making informed product decisions based on user research.

· Prioritising features that enhance the user experience.

· Ensuring the product aligns with user expectations.

Skills

· User empathy and user-centred design.

· Data-driven decision-making.

· User feedback analysis.

· Collaboration and communication with cross-functional teams.

Navigating a career transition within the diverse field of User Experience (UX) design can be both challenging and rewarding. If you’re considering alternative paths within UX, here are some tips to help you along the way:

Self-assessment and reflection

Take time to assess your skills, interests, and values. Reflect on what aspects of your previous roles you enjoyed most and how they can align with your new career choice within UX.

Leverage transferable skills

Recognise that the skills you’ve acquired in UX design are transferable. Highlight how these skills can be assets in your new career, whether it’s web management, content management, or another roles.

Continuous learning

Commit to ongoing learning and skill development. Stay up-to-date with the latest trends and technologies in your chosen alternative career within UX.

Networking and mentoring

Connect with professionals who have successfully transitioned into the alternative career you’re interested in. Seek mentorship and advice to gain valuable insights and guidance.

Online courses and certifications

Consider enrolling in online courses or pursuing certifications that relate specifically to your chosen alternative career. This demonstrates your dedication to gaining expertise in your new role.

Soft skills and adaptability

Cultivate soft skills such as adaptability, communication, and empathy. These skills are highly transferable and can help you excel in any role, especially in user-centred careers like UX.

Stay informed about industry trends

Keep yourself informed about the trends and developments in the industry you’re transitioning into. This knowledge will help you stay relevant and contribute effectively.

Don’t be afraid to pivot again

Remember that career paths are not always linear. If you find that your chosen alternative career isn’t the perfect fit, don’t be afraid to pivot once more. Your journey is an ongoing process of self-discovery and growth.

For those who may find themselves embarking on a similar path, it’s crucial to remember that flexibility and exploration are not only encouraged but essential. The multifaceted nature of UX design equips professionals with a unique blend of skills and experiences that can be invaluable in various roles. Whatever role you are drawn to, rest assured that the UX mindset can be your compass, guiding you toward new and fulfilling career horizons.

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Sam Jayne Burden

On a Journey of Self-Discovery Through UX Design, Personal Growth, and Sustainable Travel